Our People

Passion with a Purpose

At ParaMed Home Health Care, we're driven by our passion for helping people when they need it the most. It's a passion that our clients experience in every home visit, as ParaMed nurses and support staff bring energy, empathy and enthusiasm to everything they do – supporting and encouraging every client in every interaction.

It takes a special kind of person to be part of the ParaMed team of caregivers. We have a meticulous recruiting and selection process in place to ensure that the Nurses and Personal Support Workers who are ultimately chosen to be part of the ParaMed team meet our high standards in the areas of professionalism, quality, ethics and best practices, including specialization.

In Your Community, In Your Home

Here are some of the team members who are working for you – in your home, and behind the scenes – to ensure the highest quality home health care for you and your loved one.

ParaMed has a local presence in the communities in which we serve. Your local Client Service Centre is ultimately responsible for ensuring your complete satisfaction with ParaMed services. The Operations Manager and the Care and Service Manager is heavily involved in the selection, training and ongoing development of ParaMed employees, as well as performance measurement to ensure ParaMed's rigorous standards for high-quality home health care are adhered to with every client interaction.

Registered Nurse Supervisor

At the beginning of your engagement with ParaMed, one of our Registered Nursing Supervisors will meet with you to conduct a complete assessment of your needs. He or she plays the lead role in developing your individualized care plan (in collaboration with you) and will prepare recommendations on your behalf for additional resources that you may require. This often involves advocating on your behalf and communicating your particular needs to appropriate third parties, for example, insurance companies, WSIB, CCAC, Alzheimer's Society and others.

Supervisors are heavily involved in the recruitment of ParaMed nurses and caregivers, and always maintain an open line of communication with clients throughout the duration of their home care to ensure your ongoing satisfaction.

Registered Nurse and Registered Practical Nurse

ParaMed's Registered Nurses and Registered Practical Nurses are the backbone of ParaMed's outcome-based care philosophy. ParaMed nurses have the clinical knowledge and specialized expertise that matches your required level of care, to ensure your health care needs are met with every visit.

Your primary nurse will be in involved in creating your care plan and in helping you set achievable goals. With every visit, your service provider provides the encouragement and expert guidance to help you get there, measuring your progress and outcomes along the way.

Personal Support Worker

For clients who don't need the specialized clinical skills of a Registered Nurse, ParaMed's Personal Support Workers help you with the day-to-day activities in and around the home. This includes bathing and grooming, shopping and meal preparation, assistance with medication and eating as well as transporting you as needed.

Your ParaMed Personal Support Worker is a continuous source of psychological support as well, providing companionship and, when appropriate, encouragement to try new things on your path to increased independence. ParaMed Personal Support Workers also provide much-needed respite and relief for family caregivers.

For immediate assistance, call 1.800.465.5054